Your well-being is the heart of our work. In these challenging times, we want you to know that we are thinking of you and your loved ones. Strengthening the quality of care and life should continue to be our mission – especially now.
Isolation, restlessness and fear are shaping the current situation more than ever. Our inmuRELAX can help especially elderly people as well as people with handicaps to find moments of peace and relaxation in loneliness.
These times right now require togetherness.
Take good care of each other!
Your inmu team.
The most important answers at a glance:
How can I keep the inmu virus-free?
It is up to each one of us to slow down the spread of COVID-19. Therefore we have summarized some simple tips on hygiene from the inmu sound pillow in an overview: inmu cleaning guide
Can I use the inmu during COVID-19 without any concerns?
The areas of application of the inmu are manifold. Those who follow our hygiene instructions can continue to benefit from the multi-sensory stimulation. Nevertheless, the inmu should currently primarily be used for personal use. If contact with other persons, e.g. a supporting relative, cannot be avoided, the inmu should be cleaned regularly. inmu cleaning guide
Are there additional covers for the inmu?
Yes. We currently recommend the protective covers made of 100% polyester. These can be washed at 60 degrees. In special cases you can wash up to 95 degrees.
The Robert Koch Institute recommends washing clothes, bed linen, bath and hand towels etc. at a minimum of 60°C with a conventional household detergent and drying them thoroughly. See Cleaning & Disinfection
Who do I contact if I have any questions?
At the moment there is no possibility for personal consultations. Our regional sales partners will be pleased to take the time to get in touch with you by phone or video calls.
To arrange a digital consultation or in case of questions, please contact us at https://inmutouch.com/contact/
Can I order the inmu online?
You can still order 24/7 in the online shop. Of course, we are there for you as usual via our online shop and will answer your questions as soon as possible via e-mail or telephone.
What are the current delivery times?
The delivery times are unchanged. Our partners and we make every effort to process your orders promptly. You can find detailed information for your region here.
How do we deliver?
Is it safe to receive a package from any area where COVID-19 has been reported? Yes. The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low. (9 March 2020 | Q&A | WORLD HEALTH ORGANIZATION)
How does the inmu function?
The inmu works with multisensory stimulation. It offers the possibility to regulate the stimulation of the senses as well as the level of arousal – by the user himself. Inside the round, soft sound cushion is an advanced software with artificial intelligence (AI), which reacts actively to touch and movement. No matter how gentle the interaction is, a meditative world of sound unfolds, which changes and intensifies constantly depending on movement. The award-winning design was developed to be suitable for every hand and body. Small haptic elements invite to be explored.
Read more about the inmu and order here
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